Wednesday, August 25, 2010

Hatin' on Verizon

I am forgetful. I think I may have mentioned that before..

Last month, I forgot to pay the Verizon bill. Yeah, I got letters and a phone call, and I put it off and forgot about it. They got nasty and restricted my services for the past-due payment.

With two kids living the tail end of summer vacation, I admit that I use the electronic baby-sitter a little too often when I hear whiny complaints of boredom. "Mom, I'm bored," was once effectively answered with, "Go clean your room," but they tired of that trick and so did I.

Aaaaaaaaanyway, I forgot to pay the bill, and on August 10, Verizon slapped me around for it by making sure I was trapped at home with whiny kids on a rainy day. In desperation, I paid the ransom.

Oh, hey... if you ever run into this situation, you need to pay the bill to the penny. There's no rounding of digits. If the bill is $179.48, rounding it up to $179.50 will make them put the money somewhere else and not restore your services. I still don't understand this flawed logic, but sometimes Verizon really sucks.

I rounded the pennies and got rewarded with an extra four hours of waiting for my services to come back.

And, now, the reason for this post.

I turn on the TV and nothing happens. The clock on the cable box isn't working, either. It turns out that I had another bill come due and they restricted me again. COME ON!! I just paid you boneheads a fat chunk of money two weeks ago! The woman on the phone gave me some highly-inaccurate song and dance about the bill spanning three months (bunch of snot, I tell you) and that I had to pay the full amount due.

Yeah, I paid them. But I'm really pissed about it. They're not my only utility!

2 comments:

Keri said...

Twas the name of your blog that brought me here. Your witty writings made me stay. Lovely. keri

Debbie said...

I came from Hallie's :)

The name made my stomach growl and now I want one!! Yum.....